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Toyota Way to Service Excellence: Lean Transformation in Service Organizations

Jezik EngleskiEngleski
Knjiga Tvrdi uvez
Knjiga Toyota Way to Service Excellence: Lean Transformation in Service Organizations Jeffrey K. Liker
Libristo kod: 10919820
Nakladnici McGraw-Hill Education, rujan 2016
Shows service-based organizations how to go Lean, gain value, and get results - The Toyota Way. Suit... Cijeli opis
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Shows service-based organizations how to go Lean, gain value, and get results - The Toyota Way. Suitable for service professionals of every level, this guide takes the proven Lean principles of the author's bestselling Toyota Way series and applies them directly to the industries where quality of service is crucial for success.

Informacije o knjizi

Puni naziv Toyota Way to Service Excellence: Lean Transformation in Service Organizations
Autor Jeffrey K. Liker, Karyn Ross
Jezik Engleski
Uvez Knjiga - Tvrdi uvez
Datum izdanja 2016
Broj stranica 448
EAN 9781259641107
ISBN 9781259641107
Libristo kod 10919820
Nakladnici McGraw-Hill Education
Težina 790
Dimenzije 165 x 238 x 36

Kategorija

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)
Technology, Engineering, Agriculture > Transport technology & trades > Automotive technology & trades > Automotive (motor mechanic) skills
Economics, Finance, Business & Management > Industry & industrial studies > Manufacturing industries
Economics, Finance, Business & Management > Industry & industrial studies > Hospitality & service industries
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