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Service Quality in Leisure, Events, Tourism and Sport

Jezik EngleskiEngleski
Knjiga Tvrdi uvez
Knjiga Service Quality in Leisure, Events, Tourism and Sport John Buswell
Libristo kod: 14132565
Nakladnici CABI Publishing, prosinac 2016
This enhanced new edition addresses key points and principles of managing service quality across the... Cijeli opis
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This enhanced new edition addresses key points and principles of managing service quality across the sector. It considers the underpinning theory of service quality, informs the reader of the practical application of service quality management tools and techniques in the leisure and tourism industry and is fully illustrated with case-studies.

Informacije o knjizi

Puni naziv Service Quality in Leisure, Events, Tourism and Sport
Autor John Buswell, Christine Williams, Keith Donne
Jezik Engleski
Uvez Knjiga - Tvrdi uvez
Datum izdanja 2016
Broj stranica 322
EAN 9781780645445
ISBN 1780645449
Libristo kod 14132565
Nakladnici CABI Publishing
Težina 1074
Dimenzije 196 x 255 x 28

Kategorija

Economics, Finance, Business & Management > Business & Management > Management & management techniques
Economics, Finance, Business & Management > Industry & industrial studies > Retail & wholesale industries
Economics, Finance, Business & Management > Industry & industrial studies > Hospitality & service industries
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