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Service Excellence @ Novell

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga Service Excellence @ Novell Nova Vistaa Publishing'S Best Practices Editors
Libristo kod: 05055332
Nakladnici Nova Vista Publishing, lipanj 2006
A colorful, pithy, no-nonsense tale that shows readers how Novell made customer support its top prof... Cijeli opis
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A colorful, pithy, no-nonsense tale that shows readers how Novell made customer support its top profit center, told from a human perspective. Strategies, core training concepts, results, and take-away lessons make it entertaining and informative reading.

Informacije o knjizi

Puni naziv Service Excellence @ Novell
Autor Nova Vistaa Publishing'S Best Practices Editors
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2006
Broj stranica 112
EAN 9789077256114
ISBN 9077256113
Libristo kod 05055332
Nakladnici Nova Vista Publishing
Težina 272
Dimenzije 160 x 230 x 11

Kategorija

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management: leadership & motivation
Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
Economics, Finance, Business & Management > Industry & industrial studies > Media, entertainment, information & communication industries > Information technology industries
Economics, Finance, Business & Management > Business & Management > History of specific companies / corporate history
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