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Ombudsman Handbook

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga Ombudsman Handbook Patricia O'Rourke
Libristo kod: 06387717
Nakladnici McFarland & Company, prosinac 2010
Public and private organizations can benefit from the creation and implementation of an ombudsman pr... Cijeli opis
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Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.

Informacije o knjizi

Puni naziv Ombudsman Handbook
Autor Patricia O'Rourke
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2010
Broj stranica 214
EAN 9780786448968
ISBN 9780786448968
Libristo kod 06387717
Nakladnici McFarland & Company
Težina 358
Dimenzije 152 x 229 x 13

Kategorija

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas > Personnel & human resources management
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