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This groundbreaking book shows how trading in the old business playbook for heart-led leadership strategies will create dedicated employees and higher levels of performance. It's a common belief in business that the heart has no place in workplace management. In fact, most of us were taught that the heart acts like Kryptonite in leadership: it inherently undermines a manager's effectiveness and lowers productivity and profitability. But in this revised and updated edition of his groundbreaking and now classic work, leadership and engagement expert Mark C. Crowley provides irrefutable proof that we were wrong. He will show you:· how traditional leadership practices are failing· how to keep employees satisfied and productive· how to help employees feel valued, respected, appreciated, developed and cared for· an entirely new model of leadership that is needed to match up to the needs and motivations of 21st century workers· that recent medical and social science discoveries prove it's the heart, not the mind, that drives human motivation and achievementLead from The Heart represents a future where management and employees work towards a common goal and employees are empowered to take ownership of their work. This book shows that when you 'Lead From The Heart', your people will follow.