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Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry

Jezik EngleskiEngleski
Knjiga Tvrdi uvez
Knjiga Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry Alireza R. Faed
Libristo kod: 01468861
Nakladnici Springer International Publishing AG, lipanj 2013
This book describes an intelligent customer relationship management framework that not only categori... Cijeli opis
? points 467 b
185.76 €
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This book describes an intelligent customer relationship management framework that not only categorizes and analyses customer complaints but also evaluates customer satisfaction thus helping convert dissatisfaction into future business development strategies.

Informacije o knjizi

Puni naziv Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
Autor Alireza R. Faed
Jezik Engleski
Uvez Knjiga - Tvrdi uvez
Datum izdanja 2013
Broj stranica 349
EAN 9783319003238
ISBN 3319003232
Libristo kod 01468861
Nakladnici Springer International Publishing AG
Težina 6801
Dimenzije 155 x 235 x 25

Kategorija

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas
Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
Economics, Finance, Business & Management > Business & Management > Business mathematics & systems
Technology, Engineering, Agriculture > Technology: general issues > Engineering: general
Computing & Information Technology > Computer science > Artificial intelligence
Computing & Information Technology > Business applications
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