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Improving Service Level Engineering
Jezik
Engleski
Engleski
Knjiga
Meki uvez
This book examines how fuzzy methods can be employed to manage service levels in business and IT ali...
Cijeli opis
Libristo kod: 20119644
?
273 b
273 b
108.66
€
Vanjske zalihe
Šaljemo za 6-8 dana
30 dana za povrat kupljenih proizvoda
This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets. The second part presents an approach to analyze the impact of service failures using intuitionistic fuzzy methods (IFSFIA). Lastly, the third part of the book extends the concept towards business and IT-aligned service-level engineering and provides two use cases.
Informacije o knjizi
Puni naziv
Improving Service Level Engineering
Autor
Roland Schutze
Jezik
Engleski
Engleski
Uvez
Knjiga - Meki uvez
Datum izdanja
2018
Broj stranica
195
EAN
9783319866840
Libristo kod
20119644
Nakladnici
Springer International Publishing AG
Težina
349
Dimenzije
155 x 235 x 13
