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Improving Service Level Engineering

Jezik EngleskiEngleski
Knjiga Tvrdi uvez
Knjiga Improving Service Level Engineering Roland Schutze
Libristo kod: 16293147
Nakladnici Springer International Publishing AG, srpanj 2017
This book examines how fuzzy methods can be employed to manage service levels in business and IT ali... Cijeli opis
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This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets. The second part presents an approach to analyze the impact of service failures using intuitionistic fuzzy methods (IFSFIA). Lastly, the third part of the book extends the concept towards business and IT-aligned service-level engineering and provides two use cases.

Informacije o knjizi

Puni naziv Improving Service Level Engineering
Autor Roland Schutze
Jezik Engleski
Uvez Knjiga - Tvrdi uvez
Datum izdanja 2017
Broj stranica 195
EAN 9783319597157
ISBN 9783319597157
Libristo kod 16293147
Nakladnici Springer International Publishing AG
Težina 4616
Dimenzije 155 x 235 x 16

Kategorija

Computing & Information Technology > Computer science > Mathematical theory of computation > Maths for computer scientists
Computing & Information Technology > Computer science > Human–computer interaction > Information architecture
Economics, Finance, Business & Management > Business & Management > Business mathematics & systems
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