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Engaging Public Sector Clients

Jezik EngleskiEngleski
Knjiga Tvrdi uvez
Knjiga Engaging Public Sector Clients John Alford
Libristo kod: 04552454
Nakladnici PALGRAVE MACMILLAN, travanj 2009
Exploring three rich cases across three countries, this book shows how government organizations need... Cijeli opis
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Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.

Informacije o knjizi

Puni naziv Engaging Public Sector Clients
Autor John Alford
Jezik Engleski
Uvez Knjiga - Tvrdi uvez
Datum izdanja 2009
Broj stranica 261
EAN 9780230223769
ISBN 0230223761
Libristo kod 04552454
Nakladnici PALGRAVE MACMILLAN
Težina 446
Dimenzije 147 x 226 x 21

Kategorija

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Market research
Society & Social Sciences > Politics & government > Political science & theory
Society & Social Sciences > Politics & government > Public administration
Economics, Finance, Business & Management > Business & Management > Management & management techniques
Economics, Finance, Business & Management > Industry & industrial studies > Civil service & public sector
Earth Sciences, Geography, Environment, Planning > Regional & area planning
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