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Development of Supplemental Quality Improvement Items for the Consumer Assessment of Healthcare Providers and Systems (CAHPS)

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga Development of Supplemental Quality Improvement Items for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Denise D Quigley
Libristo kod: 04734203
Nakladnici RAND, listopad 2006
Using a structured consensus process, RAND worked with health plans to identify the specific issues... Cijeli opis
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Using a structured consensus process, RAND worked with health plans to identify the specific issues of concern to them regarding the usability of CAHPS results for quality-improvement actions. Results of interviews with health plans confirmed their desire to have supplemental items available that they could use to collect more action-oriented data for quality improvement. In response to this issue, priority domains-coordination of care, access to care, information and materials, and customer service-and topic areas for item development were identified, and items for those areas were developed and field-tested.

Informacije o knjizi

Puni naziv Development of Supplemental Quality Improvement Items for the Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Autor Denise D Quigley, Donna O Farley, Julie A Brown, Marc N Elliott, Han De Vries, Han De Vries
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2006
Broj stranica 78
EAN 9780833040022
ISBN 0833040022
Libristo kod 04734203
Nakladnici RAND
Težina 249
Dimenzije 215 x 281 x 7

Kategorija

Medicine & Nursing > Medicine: general issues > Health systems & services > Medical insurance
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