Development of a Decision Framework for Knowledge Management Projects

Currently there are many organizations within the Air Force who are developing and implementing Knowledge Management initiatives within their organization. Air Force resources are being committed to fund, implement, and support these initiatives without any overarching Air Force Knowledge Vision or Knowledge Strategy to guide these efforts. The purpose of this research is to provide a framework model and framework implementation process that can be used to guide the identification, selection, and eventual implementation of Air Force knowledge management projects. An initial Literature Review was conducted and the findings were used to develop a framework model to guide the identification and selection of appropriate knowledge management initiatives that are consistent with organizational strategy and strategic objectives. Next, a Delphi study was conducted to evaluate the proposed framework and associated framework implementation methodology using four criteria: completeness, comprehensiveness, accuracy, and usefulness. The Delphi committee consisted of representatives from the Department of Defense, Army, Navy, Air Force, and National Defense University.