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Dealing with complaining customers in sport clubs

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga Dealing with complaining customers in sport clubs Daniel Diener
Libristo kod: 01642508
Nakladnici Grin Publishing, ožujak 2011
Seminar paper from the year 2010 in the subject Business economics - Business Management, Corporate... Cijeli opis
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Seminar paper from the year 2010 in the subject Business economics - Business Management, Corporate Governance, printed single-sided, grade: 1,3, Business and Information Technology School - The Entrepreneurial University Iserlohn, language: English, abstract: The goal of this essay is to demonstrate the importance of complaint management for professional sports organizations. There also should be set out proposals for the implementation of such a management in sport organizations. A further objective is to present a complaint management process for sport clubs.

Informacije o knjizi

Puni naziv Dealing with complaining customers in sport clubs
Autor Daniel Diener
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2011
Broj stranica 46
EAN 9783640849260
ISBN 3640849264
Libristo kod 01642508
Nakladnici Grin Publishing
Težina 73
Dimenzije 148 x 210 x 4

Kategorija

Economics, Finance, Business & Management > Business & Management > Business innovation
Economics, Finance, Business & Management > Business & Management > E-commerce: business aspects
Economics, Finance, Business & Management > Business & Management > Business competition
Economics, Finance, Business & Management > Business & Management > Entrepreneurship
Economics, Finance, Business & Management > Business & Management > Management & management techniques
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