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Customer Service Training

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga Customer Service Training Kimberly Delvin
Libristo kod: 02811005
Nakladnici American Society for Training & Development, rujan 2015
Effective customer service training covers more than niceties. Organizational profitability is threa... Cijeli opis
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Effective customer service training covers more than niceties. Organizational profitability is threatened when staff are unable to manage customer needs. Yet it takes more than soft skills training to turn these situations around. A great customer service

Informacije o knjizi

Puni naziv Customer Service Training
Autor Kimberly Delvin
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2015
Broj stranica 232
EAN 9781562869687
ISBN 9781562869687
Libristo kod 02811005
Nakladnici American Society for Training & Development
Težina 567
Dimenzije 152 x 229 x 13

Kategorija

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas > Personnel & human resources management
Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management: leadership & motivation
Health, Relationships & Personal development > Self-help & personal development > Advice on careers & achieving success
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