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Customer Experience Culture in Government: Principles, Practices, and Measures

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga Customer Experience Culture in Government: Principles, Practices, and Measures Daryl L Covey
Libristo kod: 20430933
Nakladnici Createspace Independent Publishing Platform, kolovoz 2018
Today the customer experience paradigm is receiving massive attention as the new panacea for public... Cijeli opis
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Today the customer experience paradigm is receiving massive attention as the new panacea for public sector service delivery. But like all other service models born in the private sector it will require the right supporting culture to be fully successful. I

Informacije o knjizi

Puni naziv Customer Experience Culture in Government: Principles, Practices, and Measures
Autor Daryl L Covey
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2018
Broj stranica 80
EAN 9781546669968
Libristo kod 20430933
Nakladnici Createspace Independent Publishing Platform
Težina 118
Dimenzije 152 x 229 x 4

Kategorija

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
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