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The third edition of this popular, practical and authoritative book has been revised and updated, with two new chapters. It is aimed at coaches, mentors and clients and features:. Nine key principles of effective coaching and mentoring, showing how to apply them . Discussion of differences between coaching and mentoring across different contexts and sectors. Ideas about how to be an effective coach or mentor and how to be an effective client. Self-development checklists and prompts, and a wealth of interactive case material · New chapter on useful approaches and models . The Skilled Helper model and how to apply it to coaching and mentoring. A range of tried and tested tools and techniques. Ethical issues, reflective practice and supervision. New chapter in which coaches and mentors share experiences from Business, Health, Education & the Public Sector