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Business Success Through Service Excellence

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga Business Success Through Service Excellence Clark
Libristo kod: 04145404
Nakladnici Taylor & Francis Ltd, srpanj 2004
Intended for CEOs and executive management, this title identifies the key ingredients of service exc... Cijeli opis
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Intended for CEOs and executive management, this title identifies the key ingredients of service excellence and shows how leading companies have achieved success. Its introductory chapter proposes a framework based on the Unisys model that shows how companies can become customer centric. It features access to a service excellence questionnaire.

Informacije o knjizi

Puni naziv Business Success Through Service Excellence
Autor Clark
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2004
Broj stranica 216
EAN 9780750660853
ISBN 0750660856
Libristo kod 04145404
Nakladnici Taylor & Francis Ltd
Težina 338
Dimenzije 234 x 154 x 17

Kategorija

Economics, Finance, Business & Management > Business & Management > Business strategy
Economics, Finance, Business & Management > Business & Management > Sales & marketing
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