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A Guide to Business Continuity Management is aimed at those who are new to the subject and those who need to learn more about the scope and definitions of business continuity planning. Topics covered include: evaluation criteria for business continuity plans; project initiation and management; risk evaluation and control; impact analysis; developing business continuity strategies; emergency response and operations; design and implementing business continuity plans; awareness and training programmes; public relations and crisis communication; co-ordination with public authorities; the role of insurance in business continuity management.