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Brilliant Customer Service

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga Brilliant Customer Service Debra Stevens
Libristo kod: 04048736
Nakladnici PEARSON Education Limited, listopad 2010
Keep them coming back for more Brilliant Customer Service is your guide to help you deliver exceptio... Cijeli opis
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Keep them coming back for more Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It's for anyone involved in any organisation -- whether you run your own business, manage people or you are a customer facing employee. It doesn't matter what your budget is, you'll find lots of simple changes you can implement right now to build a highly successful customer service strategy. BRILLIANT OUTCOMES * Identify your customers real needs and how best to meet them * Build trust and long term loyalty with your customers to stay ahead of the competition * Make sure you are remembered and recommended

Informacije o knjizi

Puni naziv Brilliant Customer Service
Autor Debra Stevens
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2010
Broj stranica 216
EAN 9780273738077
ISBN 0273738070
Libristo kod 04048736
Nakladnici PEARSON Education Limited
Težina 266
Dimenzije 215 x 135 x 24

Kategorija

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
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