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Be Your Customer's Hero

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga Be Your Customer's Hero Adam Toporek
Libristo kod: 09240427
Nakladnici HarperCollins, ožujak 2018
Provides the customer-facing professionals with advice designed to transform them into heroes in the... Cijeli opis
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16.59 €
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Provides the customer-facing professionals with advice designed to transform them into heroes in the eyes of the customers they serve. This book show readers how to: achieve the mindset required for Hero-Class service; understand the customer's expectations - and exceed them; develop powerful communication skills; and more.

Informacije o knjizi

Puni naziv Be Your Customer's Hero
Autor Adam Toporek
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2018
Broj stranica 256
EAN 9780814449059
ISBN 0814449050
Libristo kod 09240427
Nakladnici HarperCollins
Težina 302
Dimenzije 153 x 230 x 19

Kategorija

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
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