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101 Activities for Delivering Knock Your Socks Off Service

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga 101 Activities for Delivering Knock Your Socks Off Service Performance Research Associates
Libristo kod: 04166371
Nakladnici HarperCollins, travanj 2018
Customers want service that is faster, better, cheaper. But how can organizations ensure that they a... Cijeli opis
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Customers want service that is faster, better, cheaper. But how can organizations ensure that they are prepared to meet that challenge? This title provides readers with practical tools to help meet their customers' needs. It teaches customer service managers and employees valuable ways to help their organizations provide world-class service.

Informacije o knjizi

Puni naziv 101 Activities for Delivering Knock Your Socks Off Service
Autor Performance Research Associates
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2018
Broj stranica 384
EAN 9780814414446
ISBN 0814414443
Libristo kod 04166371
Nakladnici HarperCollins
Težina 776
Dimenzije 188 x 234 x 24

Kategorija

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
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